Privacy Policy
This page is a reference translation of the Japanese original. In any legal matter, the Japanese version prevails.
HATASTA Inc. ("we") runs OH!TOMARI, a private whole-house stay. We handle our guests' personal information under the policy below.
1. Information we collect
When you book, we receive information such as your name, address, phone number, email address, the number of guests, and your estimated arrival time. Credit card details are handled by our payment processor, and we do not keep card numbers.
2. How we use it
- Taking bookings, charging for the stay, and sending you check-in details
- Keeping the guest register required by Japan's Hotel Business Act
- Answering inquiries
- Improving our service
3. Sharing your information
We do not give your information to third parties without your consent, except where the law requires it. We may share it with the partners we rely on to run the house, and only as far as the work requires. These include our booking system (Beds24), our payment processor (Stripe), and the booking sites we list on (Booking.com, Airbnb, and Rakuten Travel).
4. Site analytics
We use Google Analytics to see how this site is used. Google Analytics uses cookies to collect traffic data. The data is collected anonymously and does not identify individuals. If you would rather not allow cookies, you can turn them off in your browser settings. For more, see Google's Policies and Terms.
5. Security
We take appropriate measures to keep personal information from being leaked, lost, or damaged.
6. Access, correction, and deletion
If you ask to see, correct, or delete your own information, we will confirm your identity and act on the request promptly.
7. Contact
HATASTA Inc. / OH!TOMARI
29-67-1 Otomari-machi, Nanao, Ishikawa 926-0384, Japan
Email: [email protected]
Effective September 4, 2026
Last updated September 7, 2026